Category: zendesk

6 Surefire Tips to Retain & Grow Customers6 Surefire Tips to Retain & Grow Customers



<p><img width="162" height="137" src="http://www.totango.com/blog/wp-content/uploads/2012/05/Totango-Zendesk-Webinar-Slides-Print-Screen.png" class="attachment-224x137 wp-post-image" alt="Totango-Zendesk Webinar-Slides Print Screen" /></p><p>Just a short while ago, I was co-presenting a webinar with J.D Peterson, VP Product Marketing of <a title="Zendesk Website"

Totango Wins the Best of SaaS Showplace (BoSS) AwardTotango Wins the Best of SaaS Showplace (BoSS) Award



<p><img width="224" height="131" src="http://www.totango.com/blog/wp-content/uploads/2012/04/BoSS-Award-Logo.jpg" class="attachment-224x137 wp-post-image" alt="BoSS Award Logo" /></p><p><a title="THINKstrategies Website" href="http://www.thinkstrategies.com/" target="_blank"> THINKstrategies</a>, Inc., the leading strategic consulting company focused on the business implications of the on-demand services

How Zendesk and CloudBees Increase their User EngagementHow Zendesk and CloudBees Increase their User Engagement



<p><img width="207" height="64" src="http://www.totango.com/blog/wp-content/uploads/2012/04/SandHill-Logo.png" class="attachment-224x137 wp-post-image" alt="SandHill Logo" /></p><p>Yesterday, the SandHill Magazine have published an article about <a title="SandHill Article" href="http://sandhill.com/article/managing-challenges-of-onboarding-saas-customers-and-converting-from-free-software-trials/" target="_blank">Managing Challenges of Onboarding SaaS Customers and Converting from

How Zendesk is Successfully Utilizing Their Sales TeamHow Zendesk is Successfully Utilizing Their Sales Team



<p><img width="224" height="125" src="http://www.totango.com/blog/wp-content/uploads/2012/02/Zendesk-Zack.jpg" class="attachment-224x137 wp-post-image" alt="Zendesk-Zack" /></p><p>Today I’ve interviewed Zack Urlocker, Chief Operating Officer at <a title="Zendesk Webiste" href="http://www.zendesk.com" target="_blank">Zendesk</a>.<br /> Zendesk, is the leading cloud based help desk