Category: key metrics

VP Customer Success at Alcove9: On Boarding SaaS CustomersVP Customer Success at Alcove9: On Boarding SaaS Customers



<p><img width="209" height="137" src="http://www.totango.com/blog/wp-content/uploads/2011/11/Alcove9-main-image.jpg" class="attachment-224x137 wp-post-image" alt="Alcove9 Main Slide" /></p><p>At Totango, I have initiated a project to collect and share more best practices around low-touch selling, <a title="SaaS Best Practices:

Survey Results: Which Metrics are Key to SaaS Executives?Survey Results: Which Metrics are Key to SaaS Executives?



<p><img width="224" height="122" src="http://www.totango.com/blog/wp-content/uploads/2012/02/Blog-Image.gif" class="attachment-224x137 wp-post-image" alt="Pie Image" /></p><p>As part of my effort to create the <a title="SaaS Executive Dashboard" href="http://www.totango.com/saas-dashboard" target="_blank">SaaS Executive Dashboard</a>, which helps executives to put together