Category: dropbox

How Dropbox Increases Their Customer Engagement RateHow Dropbox Increases Their Customer Engagement Rate



<p><img width="224" height="125" src="http://www.totango.com/blog/wp-content/uploads/2012/02/Dropbox-Steve-Bartel.jpg" class="attachment-224x137 wp-post-image" alt="Dropbox - Steve Bartel" /></p><p>Today I’ve interviewed Steve Bartel, Head of Analytics Team at Dropbox.</p> <p>Dropbox no-touch sales model is a very good example

On User Retention as a ServiceOn User Retention as a Service



<p><img width="182" height="137" src="http://www.totango.com/blog/wp-content/uploads/2011/12/Customer-Retention-iStock_000010361197XSmall.jpg" class="attachment-224x137 wp-post-image" alt="Customer Retention" /></p><p><a title="Paul Stamatiou Website" href="http://paulstamatiou.com/about" target="_blank">Paul Stamatiou</a> is doing a great job describing the concept of “<a title="User Retention as a Service