Thoughts from my journey

Google has changed the way composing new messages works in Gmail. Now when clicking compose, Gmail opens a new window layered on top of the inbox instead of switching to another widow as it used to be.

I like it a lot. Now I can write several email messages without the need to switch between browser window. Gmail was always rapidly fast, but with this new behavior it is feels even faster than before.

Gmail also changed the reply button behavior. This is something I don’t really get nor like. It feels confusing an improper, but I’m not sure why it gets me such ‘messy’ feeling.

I’m sure that this rollout of new features is highly monitored by Google Gmail analytics capabilities, and within few days Google will conclude their A/B testing and come up with the winning model for the reply button behavior.

This is yet another proof to the power of single page applications (SPA) in modern web development. Now it’s easier to do with frameworks like Ember.js (which we use and love at Totango), Angular and others.

Interview to DreamSimplicity.com

I met Matt Childs from DreamSimplicity again at the CloudForce 2012 event and had another opportunity to share what Totango is up to lately. I wanted to share with you the interview I gave him at the show.

Full Customer Engagement Management

Totango is all about helping SaaS companies to increase their users’ customer engagement. With Totango you can listen to your customers within your application and then decide how you’d like to communicate back to them.

Introducing – The Appbox Application

In CloudForce, we chose to introduce one of our new tools that can help you communicating with your users from inside your application.

The Appbox is basically an inbox that you can place within your app and which allows you to send messages to your users at all times – and of course it’s free, built in open source environment, available at your service and you can give it a try today!

View the complete interview to DreamSimplicity here: