I’ve started this blog few years ago when I started Totango – the first Customer Success Technology startup. Initially, I though I would share my startup journey with the readers.
Thru the years, I’ve learned what does it really mean to be a founder and CEO of a silicon-valley based, global startup.
As an early member of the customer success market community, I’ve learned a lot and shared it in my book: Farm Don’t Hunt – The Definitive Guide to Customer Success. Give it a try – you’ll like it.
Besides that, I’m a husband and a father of three. I play an electric guitar at a band called “Right Mind”. I’m vegetarian, I like coffee.
I’m active on LinkedIn, Quora, Twitter and Facebook.