MBWA – Management by Walking Around
I’ve been known for MBWA – Management by Walking Around. I’m not sure how much my team likes it though..
For me it’s about being truly interested in the way the team thinks and works, getting to know the details directly by the team. I find it useful to suggest alternatives and challenge my team with new ideas.
An important lessons that I’ve learned when Totango became much bigger is that some of the folks interpret my comments as immediate call to action. Obviously, this is very disruptive, and does require discipline from my end to make sure this doesn’t happen frequently.