Thoughts from my journey

just be …

appbox, Customer Engagement, customer success, dreamsimpliicty, in app communication, Interview, Lifecycle Marketing

Communicate with your Customers from within your Application

By Guy Nirpaz April 9, 2012

Interview to DreamSimplicity.com

I met Matt Childs from DreamSimplicity again at the CloudForce 2012 event and had another opportunity to share what Totango is up to lately. I wanted to share with you the interview I gave him at the show.

Full Customer Engagement Management

Totango is all about helping SaaS companies to increase their users’ customer engagement. With Totango you can listen to your customers within your application and then decide how you’d like to communicate back to them.

Introducing – The Appbox Application

In CloudForce, we chose to introduce one of our new tools that can help you communicating with your users from inside your application.

The Appbox is basically an inbox that you can place within your app and which allows you to send messages to your users at all times – and of course it’s free, built in open source environment, available at your service and you can give it a try today!