Today, we’re excited to announce a major new functionality in Totango.
The Totango Customer Health Dashboard – A unique way to know, track and proactively manage customer health.
It’s the ultimate tool for Customer Success staff and anyone else in the organization taking an active role in reducing churn, increasing adoption and customer happiness.
If you are all setup with Totango, you can login to see it live.
Breakdown of your paying customers into Good, Average and Poor health Categories
Quickly find your best customers and those requiring the most attention
Track trends and know if your customers’ are doing better (yay) or worse (oh oh) over time.
Segment your customer base and see how each group is doing
A Healthy customer base is the main ingredient of a successful SaaS business. You can now use Totango to keep yours in mint condition!
* Log into your Customer Health Dashboard on Totango
* Not a Totango user yet? Signup here today!