It’s seven months into COVID and the world has completely changed while standing still at the same time.
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I recently talked to Kevin Benedict on Regalix TV about customer success and much more. Farm, Don’t Hunt – The Definitive Guide to Customer Success | Guy Nirpaz, CEO/Founder, Totango If you’re interested to check the book out, the link is just here below.
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I recently recorded an episode of The Human Duct Tape with Jeanne Bliss. From the episode abstract: Customer success is more than just a buzzword, and Guy Nirpaz, the CEO and founder of Totango talks to us about how to actually integrate customer success into the customer experience. In today’s episode, Guy talks about the […]
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Spring break was last week, great opportunity to mix business and fun in NYC. We stayed in an Airbnb apartment on the lower west side of Manhattan, walking distance from many great places. We had a chance to try 3 great Israeli restaurants – Tel Aviv quality standards (which means very high) Taim (which means […]
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It’s been over three years since I last posted on this blog. I’ll try to bring it back to life. I changed the title from “Thoughts from my startup journey” to “Thoughts from my journey.” Potentially a broader perspective of life in general. Will see if it sticks…
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I’d like to introduce you to the blog of Farm Don’t Hunt – The Definitive Guide to Customer Success book. It is located at BLOG.FARMDONTHUNT.COM and is hosted on Medium. In the past few months, since I’ve published the book, I’ve been getting daily feedback from customer success leaders and practitioners: comments, questions and suggestions. The new […]