I heard this click sound this week. I remember this sound back from my architecture days. It is this feeling when everything falls into place and you simply ‘know’ you got this right. I have the exact same strong feeling that we nailed it. It may be correlated to this blog post by David Skok,…
Lately, I’ve started building a SaaS Dashboard for my own usage (which I’ll be happy to share with others as well) and I have put together a short survey in order to learn what are the key metrics to measure SaaS business success. As I posted [...]
Following Lincoln Murphy’s post on SixteenVentures.com (talking about conversion average rate for free trials, pricing pages or Freemium for SaaS or Web Apps), conversion rate average figures will do no good, as it doesn’t reflect the whole picture and usually lacking context.
It’s hard to know what metrics [...]
Businesses these days are making significant efforts to delight their customers, and for good reasons. One of the key areas where businesses focus their efforts is in creating online self-serve applications with a great user experience in order to help customers get what they need and when they need it.
But how do businesses know [...]
Understanding the amount of time users spend in your application, and the actions they take, is the best way to know the level of value they are getting from your service. You can now use Totango to do just that.
We’re excited to announce a new version of Totango including the new Activity [...]